Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

KnowledgeWoods SURESHOT™ Microsoft® Dynamics CRM Certification Training Program

Companies worldwide are putting in more efforts day by day to improve/enhance customer experience and translate happy customers into better business results.

Microsoft Dynamics CRM is a full fledged customer relationship management (CRM) solution designed to formalize, measure and enhance your company’s sales, marketing, and customer service processes.

The idea is to manage a single & complete view of your customer right from the time he/she gets in touch with your company, makes purchase and then receives customer service.

As a leading Microsoft Silver Learning Partner, KnowledgeWoods Consulting aims to make different stakeholders – Business Analysts, Project Managers, End Users, Administrators & Senior Executive understand how to optimally use Microsoft Dynamics CRM.

Classroom Training

KnowledgeWoods Consulting's Application, Customization and Configuration in Microsoft Dynamics CRM Course has been conceptualized in line with MB2-700 & MB2-703 Microsoft Certification Exams.

Delivered over the Weekend (Sat-Sun) by an experienced Microsoft Certified Trainer, KnowledgeWoods Application, Customization and Configuration in Microsoft Dynamics CRM Course objectives are:-

  1. Learn Techniques required to customize Dynamics CRM to meet the specialized needs of businesses
  2. Provide insight on sales process information, and introduces the tools available in Dynamics CRM to analyze and report on sales information
  3. Provide an insight into the powerful Dynamics CRM Customer Service and Service Scheduling functionality

It is a Power Packed Five (05) Days Training Program comprising of Instructor Led Learning, Hands-On Exercises and Virtual Labs to allow participants practice newly acquired skills in a risk free environment.

This program is ideal for IT Project Staff with:-

  • 0-4 Years Experience - Looking to build their career in Dynamics CRM Technology
  • 4-10+ Years Experience - Looking to gain expertise in Microsoft Dynamics CRM
  • IT Project Staff - Like Administrators, Technical Team Lead, IT Consultants, Server Administrators, Project Managers, Business Analysts, Software Architects, Information System Manager working on Microsoft Dynamics CRM Technology

  • Workshop Duration
  • Unique Offer
  • Exam Blue Print
  • Hands-On Exercise
  • Toll-Free Support
  • Practice Questions
Microsoft® Dynamics CRM Classroom Training
  • 5 Days

*Unique Offer: 25 Days - Passing Assurance - If You FAIL at your First Attempt, We'll PAY the Re-Exam Fees for your Next Attempt on Your Behalf!
For Corporate/In-house/Customized Training Program – Please get in touch with info@knowledgewoods.in
Exam ID Course ID Microsoft Certification Name Duration Dates
MB2-700 MOC - 80546A
MOC- 80545A
Sales Management in Microsoft Dynamics CRM 2013
Customer Service in Microsoft Dynamics CRM 2013
5 Days January
16 - 18 & 24 - 25, 2015
MB2-703 MOC- 80542A Customization and Configuration in Microsoft Dynamics CRM 2013
Click Here for
Microsoft® Dynamics CRM 2011 Courses

Live Learning

Available Worldwide for IT Project Staff, KnowledgeWoods LIVE Microsoft Dynamics CRM Training is an ideal choice for:-

  • Project Staff who do not have access to Quality and/or Affordable Classroom Training in their region
  • Busy Professionals who would like to study/prepare for Dynamics CRM Exams at a Convenience Pace

KnowledgeWoods Consulting's LIVE Course on Application, Customization and Configuration in Microsoft Dynamics CRM has been conceptualized in line with MB2-700 & MB2-703 Microsoft Certification Exams.

Delivered 'LIVE' over the Internet by an experienced Microsoft Certified Trainer, KnowledgeWoods Application, Customization and Configuration in Microsoft Dynamics CRM Course objectives are:-

  1. Learn Techniques required to customize Dynamics CRM to meet the specialized needs of businesses
  2. Provide insight on sales process information, and introduces the tools available in Dynamics CRM to analyze and report on sales information
  3. Provide an insight into the powerful Dynamics CRM Customer Service and Service Scheduling functionality

It is a Power Packed and yet, Conveniently Paced Five (5) Days Training Program which comprises of Total 5 Sessions of 8 Hours each, delivered over the Internet.

The training session comprise of Instructor Led Learning, Hands-On Exercises and Virtual Labs to allow participants practice newly acquired skills in a risk free environment.

This program is ideal for IT Project Staff with:-

  • 0-4 Years Experience - Looking to build their career in Dynamics CRM Technology
  • 4-10+ Years Experience - Looking to gain expertise in Microsoft Dynamics CRM
  • IT Project Staff - Like Administrators, Technical Team Lead, IT Consultants, Server Administrators, Project Managers, Business Analysts, Software Architects, Information System Manager working on Microsoft Dynamics CRM Technology

  • Workshop Duration
  • Unique Offer
  • Exam Blue Print
  • Hands-On Exercise
  • Toll-Free Support
  • Practice Questions
Microsoft® Dynamic CRM Live Training
  • 8 Hours per day | 5 Sessions

*Unique Offer: 25 Days - Passing Assurance - If You FAIL at your First Attempt, We'll PAY the Re-Exam Fees for your Next Attempt on Your Behalf!
For Corporate/In-house/Customized Training Program – Please get in touch with info@knowledgewoods.in
Exam ID Course ID Microsoft Certification Name Duration Dates
MB2-700 MOC - 80546A
MOC- 80545A
Sales Management in Microsoft Dynamics CRM 2013
Customer Service in Microsoft Dynamics CRM 2013
5 Days January
02 - 04 & 10 - 11, 2015
MB2-703 MOC- 80542A Customization and Configuration in Microsoft Dynamics CRM 2013
Call Us TodayGet in touch with our Certification Experts Today!
+91 991 004 7177 Request a Call Back
Toll-Free: 1800 103 6033

For detailed Terms and Conditions, please Click Here.

Request a Call Back