Coaching and Mentoring Skills Training
PMI® Global Registered
Education Provider (R.E.P.)
Microsoft® Partner
Coaching and Mentoring : Planning Well for Succession Strategy
Duration - TWO (2) DAYS
PROGRAM OVERVIEW
By developing Managers into Mentors, organizations need to create a credible
succession strategy built on a foundation of Inclusion, Self-Improvement &
Loyalty.
Coaching & Mentoring Skills Program provides the right tools & techniques
the organization can use to win the War for Talent by establishing a system
that nourishes high performers, who, in turn, will help develop & nurture
the next generation.
The program focuses on creating an environment that offers opportunities for
employees to reach out to other employees where both the Mentor & the
Mentees can learn and grow.
Instead of just providing the solution to their problem or difficulty, this
Coaching & Mentoring Skills Program helps the participants find ways to hand
the issues back to the person and encourage them find the solutions for
themselves.
PROGRAM OBJECTIVES
The Primary Objective of this Program is to:
• Change from a task oriented controller to people oriented coach
• Improve and manage staff development and performance
• Be aware of your own behavioural style and how this affects others
• The barriers to effective coaching
• Understanding the "Coachee"
• Planning and follow up strategies – tools and techniques for the effective
mentor
PROGRAM OUTLINE
Ice Breaker & Introduction
• Ice-breaker
• Current issues
Coaching & Mentoring
• Employee development – what, how and why
• Various methods to deal with this and key differences in approaches –
coaching, guiding, counseling and mentoring
• Objectives of Mentoring
• Overview of Mentoring
Mentoring Skills
• Understanding role of a mentor
• Qualities and traits of an effective mentor
• Dip-stick check of one’s mentoring skills
• Myths and pitfalls of mentoring
• Avoiding negative behavior, problems with criticism and advice,
information vs. advice
Effectiveness in Mentoring
• Understanding protégé expectations
• Managing protégé expectations
• Delivering results that is mutually beneficial
Essential Personal Skills
• Communication, listening and Feedback skills
• Listening for Motivation, Productive confrontation others – understanding
motivational anchors and exciting it
WHO SHOULD ATTEND THE PROGRAM
Managers, Senior Managers, Supervisors, Team Leads and any Professional who
wants to empower and develop their staff more effectively through coaching
and mentoring
PROGRAM BENEFITS
This Two Days, Interactive Program on Coaching & Mentoring Skills will
enable the participants to
• Understanding role as a Mentor
• Assess their own Skill Readiness to take on Mentor Responsibilities
• Provide feedback and Mentor & Coach their staff
• Plan & Chair Effective Mentoring Meetings
• Make Tough Decisions with Clarity & Confidence
• Negotiate Mandate with the person or group to whom they are accountable
• Work with difficult people
• Address Issues affecting group performance
For any further information, Email
us at info@knowledgewoods.in
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