Training	Consulting	Support
PMP	Microsoft Project Server	Retaining PMP Certification
PRINCE2	Microsoft SharePoint	PMP Certification Application
Microsoft Project	Project Management	PgMP Certification Application
CAPM	Six Sigma	Microsoft Project Server
PgMP	Business Analysis	Microsoft SharePoint
ITIL	Microsoft Dynamics	Project Management
Business Analysis		Six Sigma
Six Sigma		Business Analysis
Primavera		Microsoft Dynamics
Soft Skills		Primavera
Customized Programs

Introduction : KnowledgeWoods ITIL® 2011 Foundation Level Certification Program

Here is YOUR chance to Pass the up to date ITIL® Foundation Level Examination, using our easy step-by-step SURESHOT Approach without weeks and months of endless studying.

Invest Two(2) Days in KnowledgeWoods ITIL® 2011 Foundation Level Program - Learn, Understand, Remember & Apply internationally recognized best practice terminology, structure, basic concepts and the core principles of newly launched ITIL® 2011 practices for Service Management & prepare to clear the latest ITIL® 2011 Foundation Exam in the very First Attempt.

With a UNIQUE, 45 Days - Passing Assurance.

Pass the ITIL® 2011 Exam or We PAY your Re-Exam Fees!

How does it work?

SIMPLE - If you are not able to CLEAR the ITIL® 2011 Foundation Examination on your First Attempt we will:-

a) PAY your Re-Exam Fees
b) Analyze your Exam Results
c) Provide Web-based/Phone based coaching for ITIL® 2011 Examination

PRE-CONDITION - You must take the ITIL® 2011 Foundation Certification Examination within Forty Five (45) Days after the Two(2) Day Training Session

For more information on the ITIL® 2011 Foundation Certification course and ITIL® 2011 Certification Cost please feel free to call us at +91 9899866836/95606 99866(Chennai & Bangalore) or call us at +91 9899866358 (Delhi NCR, Mumbai & Pune).

The ITIL® 2011 Certification in IT service Management is primarily targeted at:-
- Individuals who require a basic understanding of the latest & up to date ITIL® framework and how it may be used to
enhance the quality of IT service management within an organization.

- IT professionals who are working within an organization that practices ITIL® and who need to be informed about -
and contribute to - service improvement.

Therefore, if you happen to be:-
- Executive/Assistant Manager/Manager/Head IT
- IT Infrastructure, System Admin/Operations, Production Support, Network Admin
- IT Helpdesk Management Professional, Desktop/Application Support
- Service Delivery Staff, Project Management Personnel

With Over Two(2) Years of Work Experience --> You must consider ITIL® Certification Today.

The purpose of the ITIL® 2011 Foundation Certification in IT Service Management is to certify that the candidate has gained knowledge of the ITIL® terminology, structure and basic concepts and has comprehended the core principles of ITIL® practices for service management.

Invest Two(2) Days in KnowledgeWoods ITIL® 2011 FOUNDATION Preparation Program - Learn, Understand, Remember & Apply internationally recognized best practice for IT Service Management & prepare to clear the ITIL® 2011 Foundation Certification Exam in the very First Attempt.

What's More - You get FIVE (05) Sets of ITIL® 2011 Foundation Certification Mock Examination !!!

Here the Top Reasons why to GO for KnowledgeWoods ITIL® Certification Program:-

- Best in class, Transparent, 45 Days - Passing Assurance
- Easy to comprehend, UNIQUE Pre-Training ITIL® Preparation Reference Material
- Two (2) Days Interactive Training Program with Exam Tips, and even suggestions/key inputs from IT Staff
recently certified on ITIL® 2011
- World Class ITIL® CERTIFICATION REFERENCE HANDBOOK
- INDUSTRY SPECIFIC EXAMPLES so that it's easy to appreciate how to apply the best practices in IT Service
Management in your work environment
- Crosswords Practice Tests keep participants "awake" and help them prepare for ITIL® Certification
- 200 PRACTICE QUESTIONS to get ready for ITIL® Certification Examination

Program Outline - ITIL® 2011 Foundation Certification

Module I	Service Management as a practice & ITIL® 2011 Foundation Level Examination Introduction
Module II	Service Life Cycle : Goals \| Objectives of Life Cycle Components
Module III	Key ITIL® concepts and definitions
Module V	ITIL® Processes : Service Strategy, Service Design, Service Transition, Service Operation
Module VI	ITIL® Roles: Process Owner, Service Owner
Module VII	ITIL® Functions : Service Desk, Technical Management, IT Operations Control and Facilities Management, Application Management
Module VIII	Service Strategy
Module IX	Service Design
Module X	Service Transition
Module XI	Service Operation
Module XII	Continual Process Improvement
Module XIII	ITIL® 2011 Exam Preparation : Do's & Dont's

Exam Essentials for each MODULE comprising of :-

	Real Life Examples to demonstrate usage of Best Practices in IT Service Management
	Crossword / Hands-On Exercise for each ITIL® Certification Module
	Assessment / Practice Tests with an Analysis Sheet for each ITIL® Certification module
	Bird's Eye View - ITIL® 2011 Foundation Certification Examination
	Strategies to clear ITIL® 2011 Foundation Certification Examination at very First Attempt
	FIVE (05) Practice Tests for ITIL® 2011 Foundation Certification Examination

Industry Verticals where ITIL® 2011 Foundation Certification is well recognized
Information Technology, Computers / Software / Data Processing, Financial Services, Telecommunications, Business Management Services, Engineering, Education / Training, Defense, Aerospace, Utilities

Program Deliverables - ITIL® 2011 Foundation Level Certification Training

	Pre-Training Material for ITIL® 2011 Foundation Level Certification Module
	15 PDUs/Contact Hours Certificate by KnowledgeWoods Consulting (PMI Global REP ID - 2835)
	FIVE (05) Sets of online ITIL® Certification Mock Examination
	Reference Handbook on ITIL® Certification Examination Preparation
	Crosswords for each ITIL® 2011 Foundation Level Certification Module
	Practice Questions for each ITIL® 2011 Foundation Level Certification Module

ITIL 2011 Foundation Certification Preparation Program Payment Terms & Conditions
Dear ITIL® Certification Aspirant, When you register online, by phone/in person/by Email for the Two(2) Days KnowledgeWoods ITIL® Certification Program, you agree to abide by the following Terms and Conditions

UpcOming Programs

ITIL® Certification

ITIL® @ New Delhi/NCR:
(Weekend Batch)
June : 02 - 03, 2012
July : 07 - 08, 2012
Aug : 04 - 05, 2012
Sep : 01 - 02, 2012
ITIL® @ Bangalore:
(Weekend Batch)
May : 19 - 20, 2012
June : 09 - 10, 2012
July : 14 - 15, 2012
Aug : 11 - 12, 2012
Sep : 08 - 09, 2012
ITIL® @ Mumbai:
(Weekend Batch)
May : 12 - 13, 2012
June : 09 - 10, 2012
July : 14 - 15, 2012
Aug : 11 - 12, 2012
Sep : 08 - 09, 2012
ITIL® @ Chennai:
(Weekend Batch)
July : 21 - 22, 2012
Aug : 18 - 19, 2012
Sep : 15 - 16, 2012
ITIL® @ Pune:
(Weekend Batch)
July : 21 - 22, 2012
Aug : 18 - 19, 2012
Sep : 15 - 16, 2012

For Delhi NCR, Mumbai & Pune
Cell: +91 9899866358

For Bangalore & Chennai
Cell: +91 9899866836/95606 99866


	Rs. 9000/- all inclusive per participant

Email: info@knowledgewoods.in

For Delhi NCR, Mumbai & Pune

Cell: +91 9899866358
Contact Person: Jaisheela Tomar

For Chennai & Bangalore

Cell: +91 9899866836/95606 99866
Contact Person: Sumeet Raina

Office Address:
Noida
E-45 Ground Floor, Sec 63,
Noida - 201 301

New Delhi
Regus Business Center
Level 2, Elegance Tower,
Mathura Road, Jasola,
New Delhi - 110025


	PMP Certification Training Duration-Two (4) Days \| 35 Contact Hours/PDUs
	PRINCE2 Certification Training Duration-Two/Four (2/4) Days \| 15/35 PDUs
	CAPM Certification Training Duration-Three (3) Days \| 21 PDUs
	Microsoft Project 2007/2010 Training Duration-Two (2) Days \| 15 Contact Hours/PDUs
	Six Sigma Certification Training

About Knowledgewoods ITIL® Certification Program

One of largest Professional Development Companies in India & Middle East : Caters to thousands of individual participants to clear ITIL® Certification
Consistently Adding more than 25 clients every year across Industry Verticals for ITIL® Certification
Best in Class Training Products Leading to other Professional Credentials like PMP Certification, PRINCE2 Certification, CAPM & PgMP
Dedicated Customer Support for Individual & Corporate Clients for ITIL® Certification Training and Examination

Since, excellent IT Service Management Skills are in demand by clients, many leading IT Service companies in India & Worldwide prefer technical staff with ITIL® Certification.

When participants prepare for ITIL® Certification, they learn Important & Relevant IT Service Management Concepts with specific mention of benefits to the Management Levels & their knowledge is enhanced/re-enforced through hands-on exercises/mock questions.

As such, With ITIL® certification, IT professionals are in a better position to:-
- Assess client service management processes
- Help adopt industry best practices
- Continuously improve client service operations

KnowledgeWoods Consulting - PMI Global Registered Education Provider (R.E.P.) & Microsoft Partner has been successfully helping participants in leading IT companies like IBM, TCS, Wipro, Infosys, Ernst & Young, CSC, KPMG, Siemens, British Telecom, etc to prepare and clear ITIL® Certification at the Very FIRST ATTEMPT.

Also, we have been the First and till-date, the only professional development company in India to offer the most transparent, easy to understand 100% Pass - Assurance for their training program leading to ITIL® Certification.

ITIL ITIL Certification Benefits ITIL Certification Cost ITIL Certification Eligibility ITIL Foundation Level Certification ITIL 2011 Certification
ITIL Payment Terms & Conditions

KnowledgeWoods Consulting is committed to contribute towards ongoing professional development of project staff across industry verticals & various disciplines.

“PMI” and the PMI logo are service and trademarks registered in the United States and other nations; “PMP” and the PMP logo are certification marks registered in the United States and other nations;PRINCE2®, ITIL® are registered trademarks of Office of Government Commerce in United Kingdom and other countries. All other trademarks are property of their respective owners.

PRINCE2®/ITIL® Certification Program offered in collaboration with ProjectingIT – APMG Accredited Training Organization (ATO). All other trademarks are property of their respective owners.