Training	Consulting	Support
PMP	Microsoft Project Server	Retaining PMP Certification
PRINCE2	Microsoft SharePoint	PMP Certification Application
Microsoft Project	Project Management	PgMP Certification Application
CAPM	Six Sigma	Microsoft Project Server
PgMP	Business Analysis	Microsoft SharePoint
ITIL	Microsoft Dynamics	Project Management
Business Analysis		Six Sigma
Six Sigma		Business Analysis
Primavera		Microsoft Dynamics
Soft Skills		Primavera
Customized Programs

Benefits of ITIL® v3 or latest & up to date ITIL® 2011 Certification in India

Worldwide as businesses become increasingly dependent on Information Technology (IT), there is an ever growing, critical need to ensure that quality IT Support/Delivery Services
are provided with the following features:-

– Economical
- Reliable
- Consistent
- And Fit for Purpose

ITIL® (Information Technology Infrastructure Library) is an originally Information Technology Service Management method created by combining practical experience.

Currently in its third version, ITIL® v3 or latest & up to date ITIL® 2011 Certification has grown to become the most widely accepted approach to IT Service Management in the world.

ITIL® v3 or latest & up to date ITIL® 2011 Certification provides a comprehensive, consistent and coherent set of best practices for IT service management processes, promoting a quality approach to achieving business effectiveness and efficiency in the use of information systems.

There are Four(4) Levels of ITIL® 2011 Certification Foundation, Intermediate, Expert & Master.

IT Service Delivery/Support Staff who opt even for the First Level - ITIL® v3 or latest & up to date ITIL® 2011 Foundation are exposed to the following key concepts in depth -:

• Understand Principles to model a particular Information Technology Service

• Explain the high level objectives, scope, basic concepts, activities, key metrics (KPI’s), roles and
challenges for five of the core processes - Service Strategy, Service Design, Service Transition,
Service Operation & Continual Service Improvement

• Identify Key Roles and be aware of their responsibilities in Service Management

• Explain the role, objectives, organizational structures, staffing and metrics of the Service Desk
function

• List generic requirements for an integrated set of service management technology

• Understand how service automation assists with integrating service management processes.

That is precisely the reason why ITIL® Foundation Level Certified staff is in demand.

Access any of the leading job sites like Naukri, MonsterIndia etc. and you will see for yourself that most of the following roles (and many more in IT Support/Delivery) need ITIL® Certification as pre-requisite:-

- Service Delivery Team Member/Manager/Head
- Release Manager
- Team Lead
- INFRASTRUCTURE LEAD
- Sr. Executive/Assistant Manager/ Manager/ Head IT
- Operations Manager
- Oracle DBA
- Foundation Architect
- Technical Lead/Senior Technical Lead, Incident Management
- SQL DBA/Sr.SQL DBA/Lead SQL DBA
- Sr. System Administrator-Data Center
- Production Assurance Center (PAC) Manager
- Sr. System Engineer
- Unix Lead
- Technical Global Advisor
- Production Support Engineer
- Software Quality Advisor/ Quality Head / Quality Analyst
- Project / Program Managers
- PMP® Certified Professionals

As suAs such, ITIL® v3 or latest & up to date ITIL® 2011 Certification has now become more than a just an IT Service Management Standard.

When you say “we are using ITIL” they don’t mean that they are using the manual.
They imply that they support, manage or deliver in an IT Service which follows the structure, process/processes, components and techniques embodied in the manual.

No wonder, Companies like:-

- ABN AMRO Bank, AT&T, Bank of America, Barclays Bank Plc, British Telecom, Colt, Canon, Cap Gemini Ernst Young, Infosys, MindTree, Oracle, ST Microelectronics, Dell, NIIT, Fujitsu, TCS, Wipro, Tech Mahindra, CSC, Accenture, GenPact, Citibank, HCL, IBM, Mphasis, Deutsche Bank, Reliance, Ericsson, Fidelity Investment Services, GE Capital, GlaxoSmithkline plc, Goldman Sachs, HSBC, JP Morgan, KPMG, Mercedes-Benz, Merrill Lynch, Morgan Stanley, Nestle, PricewaterhouseCoopers, Reuters, Siemens Communications, Visa International, Vodafone, - prefer IT SeIT Service Delivery/Support Staff with ITIL® v3 or latest & up to date ITIL® 2011 Certifications

For more information on the ITIL® v3 or latest & up to date ITIL® 2011 Certification course and ITIL® v3 or latest & up to date ITIL® 2011 certification cost please visit: http://www.knowledgewoods.in/ITIL

You can also get in touch with us at +91 9899866836/95606 99866(Chennai & Bangalore) or call us at +91 9899866358 (Delhi NCR, Mumbai & Pune).

ITIL® v3 or latest & up to date ITIL® 2011 Certification Examination Application Support

We are happy to assist you with any questions you might have on your way to become ITIL® Certified like:

	What is ITIL® v3 or latest & up to date ITIL® 2011 Certification?
	How much does ITIL® Certification Examination cost me?
	What is ITIL® Foundation Level Certification Examination?
	Am I eligible for ITIL® Certification?

UpcOming Programs

ITIL® Certification

ITIL® @ New Delhi/NCR:
(Weekend Batch)
June : 02 - 03, 2012
July : 07 - 08, 2012
Aug : 04 - 05, 2012
Sep : 01 - 02, 2012
ITIL® @ Bangalore:
(Weekend Batch)
May : 19 - 20, 2012
June : 09 - 10, 2012
July : 14 - 15, 2012
Aug : 11 - 12, 2012
Sep : 08 - 09, 2012
ITIL® @ Mumbai:
(Weekend Batch)
May : 12 - 13, 2012
June : 09 - 10, 2012
July : 14 - 15, 2012
Aug : 11 - 12, 2012
Sep : 08 - 09, 2012
ITIL® @ Chennai:
(Weekend Batch)
July : 21 - 22, 2012
Aug : 18 - 19, 2012
Sep : 15 - 16, 2012
ITIL® @ Pune:
(Weekend Batch)
July : 21 - 22, 2012
Aug : 18 - 19, 2012
Sep : 15 - 16, 2012

For Delhi NCR, Mumbai & Pune
Cell: +91 9899866358

For Bangalore & Chennai
Cell: +91 9899866836/95606 99866


	Rs. 9000/- all inclusive per participant

Email: info@knowledgewoods.in

For Delhi NCR, Mumbai & Pune

Cell: +91 9899866358
Contact Person: Jaisheela Tomar

For Chennai & Bangalore

Cell: +91 9899866836/95606 99866
Contact Person: Sumeet Raina

Office Address:
Noida
E-45 Ground Floor, Sec 63,
Noida - 201 301

New Delhi
Regus Business Center
Level 2, Elegance Tower,
Mathura Road, Jasola,
New Delhi - 110025


	PMP Certification Training Duration-Two (4) Days \| 35 Contact Hours/PDUs
	PRINCE2 Certification Training Duration-Two/Four (2/4) Days \| 15/35 PDUs
	CAPM Certification Training Duration-Three (3) Days \| 21 PDUs
	Microsoft Project 2007/2010 Training Duration-Two (2) Days \| 15 Contact Hours/PDUs
	Six Sigma Certification Training

About Knowledgewoods ITIL® Certification Program

One of largest Professional Development Companies in India & Middle East : Caters to thousands of individual participants to clear ITIL® v3 or latest & up to date ITIL® 2011 Certification
Consistently Adding more than 25 clients every year across Industry Verticals for ITIL® v3 or latest & up to date ITIL® 2011 Certification
Best in Class Training Products Leading to other Professional Credentials like PMP Certification, PRINCE2 Certification, CAPM & PgMP
Dedicated Customer Support for Individual & Corporate Clients for ITIL® v3 or latest & up to date ITIL® 2011 Certification Training and Examination

Since, excellent IT Service Management Skills are in demand by clients, many leading IT Service companies in India & Worldwide prefer technical staff with ITIL® Certification.

When participants prepare for ITIL® v3 or latest & up to date ITIL® 2011 Certification, they learn Important & Relevant IT Service Management Concepts with specific mention of benefits to the Management Levels & their knowledge is enhanced/re-enforced through hands-on exercises/mock questions.

As such, With ITILv3 or latest & up to date ITIL® 2011 ® certification, IT professionals are in a better position to:-
- Assess client service management processes
- Help adopt industry best practices
- Continuously improve client service operations

KnowledgeWoods Consulting - PMI Global Registered Education Provider (R.E.P.) & Microsoft Partner has been successfully helping participants in leading IT companies like IBM, TCS, Wipro, Infosys, Ernst & Young, CSC, KPMG, Siemens, British Telecom, etc to prepare and clear ITIL® v3 or latest & up to date ITIL® 2011 Certification at the Very FIRST ATTEMPT.

Also, we have been the First and till-date, the only professional development company in India to offer the most transparent, easy to understand 100% Pass - Assurance for their training program leading to ITIL® v3 or latest & up to date ITIL® 2011 Certification.

ITIL ITIL Certification Benefits ITIL Certification Cost ITIL Certification Eligibility ITIL Foundation Level Certification
ITIL v3 or latest & up to date ITIL® 2011 Certification ITIL Payment Terms & Conditions

KnowledgeWoods Consulting is committed to contribute towards ongoing professional development of project staff across industry verticals & various disciplines.

“PMI” and the PMI logo are service and trademarks registered in the United States and other nations; “PMP” and the PMP logo are certification marks registered in the United States and other nations;PRINCE2®, ITIL® are registered trademarks of Office of Government Commerce in United Kingdom and other countries. All other trademarks are property of their respective owners.

PRINCE2®/ITIL® Certification Program offered in collaboration with ProjectingIT – APMG Accredited Training Organization (ATO). All other trademarks are property of their respective owners.